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Privacy Policy

Introduction

Dizzy Free PT LLC ("Dizzy Free PT," "we," "us," or "our") operates the website located at https://dizzy-freept.com (the "Site"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with us.

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and other contact details you voluntarily provide.

  • Health-Related Information: Information you submit through intake forms or appointment requests (e.g., symptoms, medical history) solely for the purpose of scheduling and providing physical therapy services.

  • Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected automatically when you visit the Site.

  • Cookies & Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze Site traffic.

How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments

  • Communicate with you about your care, appointments, and inquiries

  • Send appointment reminders and follow-up messages via SMS/text (with your consent)

  • Improve the functionality and content of our Site

  • Comply with applicable laws and regulations, including HIPAA where applicable

  • Respond to your questions and provide customer support

SMS / Text Message Program

Dizzy Free PT LLC operates an SMS messaging program to send you appointment reminders and related communications.

  • How to Opt In: You may opt in to receive SMS messages by completing the consent form at https://link.dizzy-freept.com/widget/form/hKpw7Gu7bc0LhzhrDsB7. By submitting the form and providing your mobile number, you expressly consent to receive text messages from Dizzy Free PT LLC.

  • Types of Messages: You will receive appointment reminders and other scheduling-related notifications relevant to your care at Dizzy Free PT.

  • Message Frequency: Message frequency varies based on your appointment schedule. You may receive up to several messages per month depending on your upcoming appointments.

  • How to Opt Out: To stop receiving messages at any time, reply STOP to any text message. You may also contact us directly at the information below to be removed from the list.

  • Help: For assistance, reply HELP to any message or contact us at carly@dizzy-freept.com.

  • Message & Data Rates: Message and data rates may apply. Check with your carrier for details.

  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party vendors who assist us in operating the Site or conducting our business (e.g., scheduling software, customer service platforms), subject to confidentiality obligations.

  • Legal Requirements: We may disclose your information when required to do so by law or in response to valid legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

  • With Your Consent: We may share your information for any other purpose with your explicit consent.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

HIPAA & Protected Health Information

As a physical therapy practice, Dizzy Free PT LLC may be subject to the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) you provide is handled in accordance with our HIPAA Notice of Privacy Practices, which is available upon request. This Privacy Policy supplements but does not replace our HIPAA obligations.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Children's Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate steps to delete it.

Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of the personal information we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of your personal information, subject to legal obligations

  • The right to opt out of SMS communications at any time by replying STOP

To exercise any of these rights, please contact us using the information below.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Last updated: July 27, 2026