Frequently Asked Questions

Yes! We gladly accept both Health Savings Account (HSA) and Flexible Spending Account (FSA) cards as payment.

Using your HSA or FSA is a great way to pay for vestibular therapy with tax-advantaged dollars. Here's what you need to know:

• Easy to use - Simply bring your HSA or FSA card to your appointment and we'll process it like a regular payment
• Immediate payment - No need to pay out of pocket and wait for reimbursement
• Detailed receipts - We provide itemized receipts for your records and tax purposes
• Eligible services - Physical therapy services, including vestibular rehabilitation, are HSA/FSA eligible expenses

If you have questions about your specific HSA or FSA plan, we recommend contacting your account administrator to verify your available balance and any plan-specific requirements.

Questions about payment options? Call us at (317) 804-1222.

We make it easy to pay for your vestibular therapy with multiple convenient payment options:

• Credit cards - We accept all major credit cards (Visa, Mastercard, American Express, Discover)
• HSA/FSA cards - Health Savings Accounts and Flexible Spending Accounts are welcome
• Cash - Cash payment accepted
• Checks - Personal or business checks

Payment plans available: We understand that investing in your health is important, and we want to make it accessible. If you need a payment plan, please speak with us - we're happy to work with you to create a manageable payment schedule.

Payment is due at the time of service. We'll provide you with a detailed receipt that you can use for insurance submission, HSA/FSA documentation, or tax purposes.

Yes, we can provide super bills for you to submit to your insurance company for potential out-of-network reimbursement.

Here's what you need to know about super bills:

• What's included - Your super bill will include all necessary information: diagnosis codes, procedure codes (CPT codes), dates of service, and charges
• Reimbursement is up to your insurance - We provide the documentation, but whether and how much your insurance reimburses is determined by your specific plan's out-of-network benefits
• How it works - You pay us at the time of service, we provide a super bill, and you submit it to your insurance for possible reimbursement
• Check your benefits - We recommend contacting your insurance company before starting treatment to understand your out-of-network benefits

Questions to ask your insurance:

• Do I have out-of-network benefits for physical therapy?
• What percentage of the allowed amount will be reimbursed?
• Have I met my out-of-network deductible?
• Is there a visit limit for physical therapy?

We're here to support you with the documentation you need. If you have questions about super bills or insurance reimbursement, reach out to us.