Question 1

Do you take insurance?

Accepted Answer

No, asides from traditional Medicare, we operate on a cash-pay basis.

While this may seem limiting at first, our cash-pay model actually offers several significant advantages for our patients:
• Treatment tailored to YOU - We create a treatment plan based on your specific needs and goals, not what an insurance company dictates or approves
• Faster access to care - No waiting for insurance authorization or approval. You can start treatment right away
• More time with your specialist - We're not rushed by insurance limitations on session length or frequency. No double booking or switching therapists.
• Personalized attention - Our boutique model means you get the specialized care you deserve without insurance restrictions

We gladly accept HSA and FSA cards for payment, and we can provide superbills if you'd like to submit for out-of-network reimbursement.

Question 2

Do you accept HSA and FSA?

Accepted Answer

Yes! We gladly accept both Health Savings Account (HSA) and Flexible Spending Account (FSA) cards as payment.

Using your HSA or FSA is a great way to pay for vestibular therapy with tax-advantaged dollars. Here's what you need to know:
• Easy to use - Simply bring your HSA or FSA card to your appointment and we'll process it like a regular payment
• Immediate payment - No need to pay out of pocket and wait for reimbursement
• Detailed receipts - If you'd like, we can provide itemized receipts for your records and tax purposes
• Eligible services - Physical therapy services, including vestibular rehabilitation, are HSA/FSA eligible expenses

If you have questions about your specific HSA or FSA plan, we recommend contacting your account administrator to verify your available balance and any plan-specific requirements.

Questions about payment options? Call us at (317) 804-1222.

Question 3

What forms of payment do you accept?

Accepted Answer

We make it easy to pay for your vestibular therapy with multiple convenient payment options:
• Credit cards - We accept all major credit cards (Visa, Mastercard, American Express, Discover)
• HSA/FSA cards - Health Savings Accounts and Flexible Spending Accounts are welcome
• Cash - Cash payment accepted
• Checks - Personal or business checks

Payment plans available: We understand that investing in your health is important, and we want to make it accessible. If you need a payment plan, please speak with us - we're happy to work with you to create a manageable payment schedule.

Payment is due at the time of service. We'll provide you with a detailed receipt that you can use for insurance submission, HSA/FSA documentation, or tax purposes.

Question 4

Do you provide superbills for insurance reimbursement?

Accepted Answer

Yes, we can provide superbills for you to submit to your insurance company for potential out-of-network reimbursement.
Here's what you need to know about superbills:
• What's included - Your superbill will include all necessary information: diagnosis codes, procedure codes (CPT codes), dates of service, and charges
• Reimbursement is up to your insurance - We provide the documentation, but whether and how much your insurance reimburses is determined by your specific plan's out-of-network benefits
• How it works - You pay us at the time of service, we provide a superbill if you'd like, and you submit it to your insurance for possible reimbursement
• Check your benefits - We recommend contacting your insurance company before starting treatment to understand your out-of-network benefits

Questions to ask your insurance:
• Do I have out-of-network benefits for physical therapy?
• What percentage of the allowed amount will be reimbursed?
• Have I met my out-of-network deductible?

We're here to support you with the documentation you need. If you have questions about super bills or insurance reimbursement, reach out to us.

Frequently Asked Questions

Do you take insurance?

Do you accept HSA and FSA?

What forms of payment do you accept?

Do you provide superbills for insurance reimbursement?

Still Have Questions?